FAQ

WILL YOU ALLOW ORDERS FOR ANYTHING?

Our ethos is one of DO NO EVIL. We are peace loving peoples. Therefore all orders we might find contrary to our guiding principles, often including instruments of violence, against children and offensive to peoples of other races or religions or sexual orientation may be cancelled. We reserve some discretion in that matter. Our decisions there will be final.

WHY USE US?

We have been exchanging Bitcoin for years in several countries across the globe and now we want to help you. We have credit cards and crypto to fiat exchange accounts in most major fiat countries of the world, allowing us to quickly receive your BTC payment and convert to fiat and spend as credit on our credit cards to place the order for you.

WHY DO YOU CHARGE 5%?

There are plenty of bank fees and conversion fees and costs of currency fluctuations when using Bitcoin, and the rest is for us. That’s how we make money. While we love to help everybody to buy online with Bitcoin, our kids need to eat also!

WHO USES US?

There are three classes of customers.

First are those who get paid in crypto like Bitcoin and don’t want to sell it and create a trackable and traceable event for their country’s tax authorities. Let us worry about that. We legally operate in countries where we don’t incur any tax liabilities for exchanging the Bitcoin for fiat, and quite likely you do not.

Second are those that live in countries that simply do not have or do not allow crypto to fiat exchanges. China, Vietnam, Pakistan, Syria, Venezuela just to name a few. If you receive payments in Bitcoin and want to convert it to your local currency to buy stuff, you just can’t do it in your country. So let us do it for you.

Third are people who just want to remain anonymous. You don’t want a record of that kinky sex toy you bought to show up on any of your receipts, and we understand completely. So let us help you.

WHERE DO YOU SHIP?

Anywhere and everywhere. We make no restrictions and limitations here. It is wholly dependent upon the e-commerce merchant you choose and what their shipping policies are. We’ll be placing the order so that they ship directly to you.

WHAT IS YOUR FEE?

It’s 5% above whatever your quoted price would be in the shopping cart.

WHAT HAPPENS IF THERE IS A PROBLEM WITH MY ORDER?

In that case, we refund the full amount of the order to you, the same amount of BTC that you sent to us, our fees also returned to you. We only charge our fee if we are able to actually purchase your item for you and get it shipped to you.

WHAT ABOUT PRICE FLUCTUATIONS?

Bitcoin has historically been quite volatile. But it’s volatility has leveled off. But should orders be placed in periods of high volatility, i.e.: more than 5%, we reserve the right to cancel and refund an order. But more often than not we’ll do our best to get the order placed quickly for you, because we believe the customer is always right and we’ll do our best to make sure of that.

I JUST HACKED OR SCAMMED MY WAY INTO A BUNCH OF ILL GOTTEN GAINS. CAN I GIVE THEM TO YOU?

No! We have partnered with a blockchain security company to provide due diligence to help protect against scammers and fraudsters by following the chain of custody of their coins to allow for us to identify and reject or return any illegally obtained tokens. In sum, while we will never question your ethics and while we believe your tax obligations are a matter to be determined between you and your government(s), we do draw the line when it comes to crime. Wr are not a place to unload your crypto obtained through theft or scams. Please try another option for that.

DO YOU ALLOW AMERICAN CUSTOMERS?

No. While we allow shipping to addresses in USA, we do not allow visitors from the United States to place orders on our site. Sorry, but due to overzealous enforcement of opaque rules, we would prefer to steer clear of any potential problems.

CAN WE TRUST YOU?

We realize that trust is perhaps one of the number one obstacle facing any company that aims to enable crypto payments and for us in particular. We realize we are no upstart company and haven’t yet developed any trust or good or good reputations yet. That will come in time and quite likely very quickly as well. But how can we overcome your lack of trust initially? We have no choice yet to but to ask you to trust us! Try a small order. See how it works. If you’re happy, make some more orders. It will work. We’re not in this to scam anyone. We’re in this for the long haul, or at least until all of the e-commerce websites of the world decide to start accepting crypto themselves. We aim to enable greater every day use of crypto as a means of payment, to make sure you can actually spend the crypto you are earning, and to pay less in taxes to your governments. And, for us, what’s it it for us? Why do we do this for you? To make a profit via the percentage markup we get, from the affiliate links we may use to make the purchases, and to earn a lot of frequent flier miles or cash back from the credit cards we use via our banking partners.

CAN I SHOP AT AMAZON.COM?

Yes, of course! That’s our main use.

CAN I SHOP AT AMAZON.CO.UK, OR AMAZON.CA OR AMAZON.IT OR OTHERS?

Of course!

CAN I SHOP AT ALIBABA.COM OR ALIEXPRESS.COM OR WALMART.COM?

Yes! Exactly! You can shop at any e-commerce website anywhere, just as long as they ship to your country or location. If they do not, try renting an address for a mail forwarding service in the US or UK or similar. The only potential problem is that we cannot always make purchases or bookings for you at places where you need to have your own user account and rating, like eBay or AirBnB. For those, it will be done on a case by case basis so please contact us and we’ll get you sorted asap.

CAN I BUY DIGITAL GOODS?

Absolutely!

ARE YOU ACCOUNTANTS OR ARE YOU QUALIFIED TO GIVE TAX ADVICE? HOW CAN I SAVE ON TAXES?